Our three-year client had problems with staff leaving and customers being unhappy with their chat service. They changed how they hire and manage people. This made customers happier, lowered the cost of hiring, and helped grow their business. It showed that good chat support can make a big difference.
Everclean Carpet Cleaning, a family business, had only a few bookings each week. They worked with Adept Outsourcing Services and used a new system called Avatar. This helped them get more bookings and work better, making them a top carpet cleaning service in their area.
Invesco, an investment company, had trouble getting people to come to their investment meetings. People weren’t interested, too busy, or didn’t have enough money. Adept Outsourcing Services helped them with a special plan to get more clients interested.
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