We’re a BPO customer service company based in the Philippines, focused on providing the best live responses with over 10 years of experience and a track record of over 50 satisfied clients.
With clients located in the UK, Australia, Asia, and the US, we have vast experience in providing outsourced customer service for businesses, both B2B and B2C.
With international partners in the UK, Australia, Asia, and the USA, we've refined our customer service outsourcing process to provide top-notch services globally.
Our team is highly trained in live, 24/7 customer service and will bring a wide range of skills to your projects.
We pride ourselves on an easy onboarding process, reducing the time lag between signing us on and doing customer service for your business.
Our approach to BPO customer service is adaptable and flexible, ideal for complex campaigns and diverse business needs. Start with our no-cost short-term trial and see how we fit into your team.
All of our customer service outsourcing projects start with intensive market research to align closely with your specific requirements and understand the intricacies of your business.
Hiring Strategy & Software Solutions
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Client Acquisition & Lead Generation
I have now been working with the agents from adept for 2 years. The understanding and the care the guys that work with us give to our clients is second to none. As our business is very personal, it is rare to outsource. We are very happy with the way the agents conduct themselves on our behalf.
Chris, Heath Online
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